AI Agents for Healthcare Providers

AI handle the work your reception team does today.

They look after patients, manage appointments and handle admin for you — across every channel.

You tell us how your clinic works. We take care of the implementation.

Talk to us on WhatsApp

Calculate how much you could save

OKNo AI knowledge neededWe handle the implementation.
OKNo system changesThey work on the systems you already use.
OKClear handover rulesThey pass to a person when it matters.

AI Agent · Appointments · 23:35

+impactoIA

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Today

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Healthcare providers already working with +impactoIA

What can AI handle?

Six tasks your team no longer needs to handle

Each AI Agent takes on one specific part of the operation. Start with one and add the rest whenever you like.

Patient Support

Answers enquiries, explains requirements and resolves requests on whichever channel the patient uses.

Round the clock

Appointments

Books, confirms, reschedules and cancels on your live diary.

No phone calls

Diagnostic Services

Reads the referral, identifies the test and books it with the right preparation.

Reads PDFs

Admin

Checks insurance cover, prepares authorisations and organises the information handled manually today.

Lighter workload

Follow-ups

Reminders, confirmations and results sent without anyone chasing them.

Fewer no-shows

Reception

Patient registration, records and internal handovers to the right team.

No queues

Channels and functions

One team looking after every channel.

Whatever arrives by WhatsApp, web, email or social is handled to the same standard and logged.

Multiple Channels

We look after patients, book appointments and handle plenty of admin for you — across every channel.

I need an appointment for a Doppler scan

Do you accept Bupa?

Prescription for these medicines

Do you have a paediatric cardiologist?

It all reaches the same team of AI Agents.

I need an appointment for a Doppler scan

Do you accept Bupa?

Prescription for these medicines

Do you have a paediatric cardiologist?

Heart check-up campaign

Sending my previous test results

What's the clinic address?

How it works

There's nothing for you to configure.

Three steps on our side. One on yours.

Services, opening hours, frequent questions, rules and processes. The same information you would use to train a new member of staff.
We turn that information into operational knowledge and integrate the systems your clinic already uses, via APIs.
We test real cases, go live on the agreed channels and make unlimited adjustments during the first 14 days.

I want to start on WhatsApp

Integrations

It fits what you already use.

There's no need to migrate or replace systems. If your practice management system has APIs, we work on it.

We work on your diary and patient records when the system exposes APIs.

WhatsApp, web and email, handled to the same standard.

Referrals, authorisations and results as PDFs or images.

Handover to the right department with a summary of the conversation.

Results

What changes in the operation.

6,200+
Interactions handled: 93%
Appointments handled without staff input: 75 hrs
Reception hours freed up per month: 47%
Reduction in no-shows

Source: Cardiología Hiskin case, April 2026 period.

Case study · Cardiología Hiskin, April 2026

Cardiología Hiskin

Automated its entire WhatsApp service across 8 sites with AI: 333 patients supported and 6,676 replies handled during April 2026, including a peak of 960 messages answered in a single day.

PATIENTS SUPPORTED: 333
MESSAGES RECEIVED: 6,205
MESSAGES ANSWERED: 6,676
MESSAGES/DAY: 960

Assessment

How much does it cost you today to manually do tasks an AI could automate?

Answer a few questions about your operation and get an initial estimate of the hours, tasks and costs that could be automated.

It takes less than 3 minutes.

Assessment 1 of 6

Roughly how many interactions does your team handle each month?

Enquiries, messages, WhatsApp, emails, social media.

Choose an option to continue

Frequently asked questions

What clinic directors ask us.

Do I need to know about artificial intelligence to use +impactoIA?

No. +impactoIA handles the implementation. You explain how your clinic works and we configure, train and test the AI Agent.

Do I have to change my practice management system?

No. +impactoIA can integrate with existing systems where the necessary APIs are available.

Who trains the AI Agents?

+impactoIA configures, trains and tests them using the information and processes the clinic provides.

What happens if the AI Agent gets something wrong or cannot resolve it?

There is a handover mechanism to a person, following the rules the clinic defines. The conversation is transferred together with a summary of the reason.

Can a patient ask to speak to a person?

Yes. The system can hand the conversation over based on the criteria you configure.

What happens in a potentially urgent situation?

The AI Agent follows the escalation protocol defined by the organisation and alerts the relevant team.

How long does implementation take?

It depends on the scope. Complex implementations can take up to around 30 days.

Which channels can I use?

WhatsApp, web, email or social media, depending on the setup and needs of each operation.

Do the AI Employees access medical or patient records?

No. The AI Employees handle appointments, administrative inquiries, and messages on your clinic's channels, but they don't access medical records or sensitive health information. The contact and appointment data we process is governed by our Privacy Policy.

Tell us how your clinic works.

Message us on WhatsApp and we will tell you which AI Agent to put to work first.

Talk to us on WhatsApp

Phone+54 11 7650 5000 Emailhola@masimpacto.com.ar Instagram@masimpacto_ia FacebookmasimpactoAI LinkedInmas-impactoIA

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